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Privacy Policy

Last updated: July 2026

1. Information We Collect

We collect information you provide when using our services, including name, email address, phone number, country of residence, medical history and records you choose to upload, and communication preferences.

2. How We Use Your Information

Your information is used to match you with suitable hospitals and specialists, coordinate your treatment journey, communicate with you about your case, and improve our services. We do not sell your personal information.

3. Medical Information

Medical records and health information you upload are treated with the highest confidentiality. They are shared only with the hospitals and specialists involved in your care, and only with your explicit consent.

4. Data Storage and Security

Your data is stored on Cloudflare's global infrastructure with encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal data.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data or restrict its processing.

7. Cookies

We use essential cookies for authentication and security. Analytics cookies are used only with your consent. See our Cookie Policy for details.

8. Contact

For privacy-related inquiries, please contact us.